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From paper invoicing to digital customer relationships

Dunning process

Accounts Receivable Management

Accounts Receivable

From paper invoicing to digital customer relationships

From paper invoicing to digital customer relationships

Valentin Bayh

1

min read

Contributors

Valentin Bayh

Managing Director | SFG Receivables Management

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KLEVERBILL is the future of accounts receivable management – fully automated, interactive, and customer-centric

Many companies still rely on outdated processes in receivables management: manual invoicing, paper dunning letters, and complex payment controls. But the reality of customers and markets has long since changed. Modern businesses need modern solutions.


KLEVERBILL is exactly that – a fully automated dunning system that combines intelligent technology with an exceptional user experience.


From invoice dispatch to the final reminder – everything automated, everything under control

KLEVERBILL handles every step of your receivables process – from digital invoice delivery to potential debt collection orchestration. Fully automated, yet individually configurable.


How the smart workflow operates:

  1. Automated invoice dispatch in your corporate designKLEVERBILL sends invoices digitally, interactively, and in line with your brand – including clear payment status visibility, self-service features, and direct payment options.

  2. Payment processing via CLEVER BILLCLEVER BILL processes all incoming payments automatically and allocates them using AI-supported payment matching.🔍 More than 95% of all payments are correctly matched automatically.

  3. Daily payment reconciliationEvery day, the system checks whether a payment has been made. If so, it is automatically assigned to the debtor account. If no payment is received, KLEVERBILL automatically initiates the next dunning stage – without any manual intervention.

  4. Customized dunning process – based on your rulesYou decide:


    • How many reminders are sent

    • Which texts and payment terms are used

    • When a debt collection step is triggered

    The first reminder is sent in your company’s familiar design – with a payment deadline defined by you, proven to deliver high acceptance.

  5. Final dunning stage with debt collection optionIn the final reminder, you can optionally announce handover to a debt collection agency or law firm. If this reminder is ineffective, you decide:


    • Automated or manual handover?

    • Selection of an individual debt collection partner?

  6. For debt collection orchestration, we provide a dedicated customer success manager who supports you at all times with setup, administration, and monitoring.


The benefits for your finance team – at a glance


  • 🧠 AI-powered payment matching with over 95% accuracy

  • 💸 97% payment rate through simple, interactive payment options

  • 🔁 95% more direct debit agreements through easy setup

  • ⏱️ 50% faster payment receipts through optimized processes

  • 📉 47% fewer support inquiries through clear information and self-service

  • 🔔 39% fewer reminders through easy-to-understand invoices and automated notifications


Why KLEVERBILL is the future of dunning

Many companies have left their processes unchanged for years. But in a digital world, that is no longer enough.


The future is automated, tailored, and intelligent.


KLEVERBILL was developed with customers for customers. Our platform is part of Tavable, a solution specifically designed for sustainable receivables management. It digitizes your accounts receivable operations, reduces your team’s workload, and ensures on-time incoming payments – without pressure, but with a systematic approach.


Less effort. More control. Better relationships.

With KLEVERBILL, you transform outdated dunning processes into modern customer communication. Every invoice, every reminder, and every payment becomes a smart part of one automated end-to-end workflow. You stay in control – and your customers keep their trust.

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