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Dunning process
Accounts Receivable Management
Accounts Receivable
From paper invoicing to digital customer relationships
From paper invoicing to digital customer relationships

Valentin Bayh
1
min read
Contributors

Valentin Bayh
Managing Director | SFG Receivables Management
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KLEVERBILL is the future of accounts receivable management – fully automated, interactive, and customer-centric
Many companies still rely on outdated processes in receivables management: manual invoicing, paper dunning letters, and complex payment controls. But the reality of customers and markets has long since changed. Modern businesses need modern solutions.
KLEVERBILL is exactly that – a fully automated dunning system that combines intelligent technology with an exceptional user experience.
From invoice dispatch to the final reminder – everything automated, everything under control
KLEVERBILL handles every step of your receivables process – from digital invoice delivery to potential debt collection orchestration. Fully automated, yet individually configurable.
How the smart workflow operates:
Automated invoice dispatch in your corporate designKLEVERBILL sends invoices digitally, interactively, and in line with your brand – including clear payment status visibility, self-service features, and direct payment options.
Payment processing via CLEVER BILLCLEVER BILL processes all incoming payments automatically and allocates them using AI-supported payment matching.🔍 More than 95% of all payments are correctly matched automatically.
Daily payment reconciliationEvery day, the system checks whether a payment has been made. If so, it is automatically assigned to the debtor account. If no payment is received, KLEVERBILL automatically initiates the next dunning stage – without any manual intervention.
Customized dunning process – based on your rulesYou decide:
How many reminders are sent
Which texts and payment terms are used
When a debt collection step is triggered
The first reminder is sent in your company’s familiar design – with a payment deadline defined by you, proven to deliver high acceptance.
Final dunning stage with debt collection optionIn the final reminder, you can optionally announce handover to a debt collection agency or law firm. If this reminder is ineffective, you decide:
Automated or manual handover?
Selection of an individual debt collection partner?
For debt collection orchestration, we provide a dedicated customer success manager who supports you at all times with setup, administration, and monitoring.
The benefits for your finance team – at a glance
🧠 AI-powered payment matching with over 95% accuracy
💸 97% payment rate through simple, interactive payment options
🔁 95% more direct debit agreements through easy setup
⏱️ 50% faster payment receipts through optimized processes
📉 47% fewer support inquiries through clear information and self-service
🔔 39% fewer reminders through easy-to-understand invoices and automated notifications
Why KLEVERBILL is the future of dunning
Many companies have left their processes unchanged for years. But in a digital world, that is no longer enough.
The future is automated, tailored, and intelligent.
KLEVERBILL was developed with customers for customers. Our platform is part of Tavable, a solution specifically designed for sustainable receivables management. It digitizes your accounts receivable operations, reduces your team’s workload, and ensures on-time incoming payments – without pressure, but with a systematic approach.
Less effort. More control. Better relationships.
With KLEVERBILL, you transform outdated dunning processes into modern customer communication. Every invoice, every reminder, and every payment becomes a smart part of one automated end-to-end workflow. You stay in control – and your customers keep their trust.

Dunning process
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Dunning process
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