Privacy Policy
Data Protection at a Glance
General Information
The following information provides a straightforward overview of what happens to your personal data when you visit our website. Personal data includes all data that can personally identify you. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.
Data collection on our website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the website's legal notice.
How do we capture your data?
Your data is collected primarily by providing it to us. This might include information you enter into a contact form, for example.
Other data is automatically collected by our IT systems when visiting the website. These primarily include technical data (e.g., internet browser, operating system, or time of page access). This data collection occurs automatically as soon as you enter our website.
For what purposes do we use your data?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have concerning your data?
You have the right to obtain information at any time, free of charge, about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of these data. For this purpose, as well as for further questions on the topic of data protection, you may contact us at any time using the address provided in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
Analysis tools and third-party tools
When you visit our website, your browsing behavior may be statistically analyzed. This primarily occurs through cookies and so-called analytics programs. The analysis of your browsing behavior is generally conducted anonymously; it cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
You may object to this analysis. We will inform you of the options for objection in this privacy policy.
General Instructions and Mandatory Information
Privacy Policy
The operators of these pages take the protection of your personal data very seriously. We handle your personal information confidentially and in accordance with legal data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data are data that can be used to personally identify you. This privacy policy explains which data we collect and how we use it. It also explains how and for what purpose this occurs.
Please be advised that data transmission over the internet (e.g., during email communication) may have security vulnerabilities. A completely foolproof protection of the data against third-party access is not possible.
Notice Regarding the Responsible Party
The entity responsible for data processing on this website is:
S/F/G Forderungsmanagement GmbH
Bolzstraße 4
70173 Stuttgart
Phone: +49 711 22 86 3-0
Fax: 0711 - 22 86 3-99
info@sfg-forderungsmanagement.de
Managing Director: Valentin Bayh
Data Protection Officer: Joachim Bayh
datenschutz@sfg-forderungsmanagement.de
The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Revocation of Your Consent for Data Processing
Many data processing activities are only possible with your explicit consent. You can revoke any consent given at any time. A simple email notification to us is sufficient for this purpose. The legality of data processing carried out prior to the revocation remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
In the event of violations of data protection laws, the affected individual has the right to file a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the State Data Protection Officer of the federal state where our company is located. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, either yourself or to a third party, in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be carried out if it is technically feasible.
SSL or TLS encryption
This page uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address line changes from 'http://' to 'https://' and by the lock symbol in your browser bar.
When SSL or TLS encryption is enabled, the data you transmit to us cannot be intercepted by third parties.
Information, Blocking, Deletion
In compliance with applicable legal regulations, you have the right at any time to request free information about your stored personal data, its origin and recipients, and the purpose of data processing. You may also request correction, blocking, or deletion of this data if necessary. For these matters and any further questions regarding personal data, you can contact us at the address provided in the legal notice at any time.
You can contact us at the address provided in the legal notice at any time regarding the data collected.
Objection to Promotional Emails
The use of contact details published in the context of the legal notice obligation for sending unsolicited advertising and informational materials is hereby objected to. The operators of the site expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.
Data collection on our website
Cookies
The websites partially use so-called cookies. Cookies do not harm your computer or contain viruses. They serve to make our offering more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are known as "session cookies." They are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser during your next visit.
You can configure your browser to notify you about cookies being set, to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies for specific situations or in general, and to enable the automatic deletion of cookies upon closing the browser. Please note that disabling cookies may limit the functionality of this website.
Cookies that are necessary for the execution of electronic communication processes or for the provision of certain functions you desire (e.g., shopping cart functionality) are stored based on Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized delivery of its services. As for other cookies (e.g., cookies for analyzing your browsing behavior), these are specifically addressed in this privacy policy.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
Browser type and version
operating system used
Referrer URL
Hostname of the accessing computer
Time of Server Request
IP Address
A consolidation of this data with other data sources will not be performed.
The basis for data processing is Article 6(1)(f) of the GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Contact
If you send us inquiries via the contact form, your details from the inquiry form, including the contact information you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.
The processing of the data entered into the contact form is therefore carried out solely on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You may revoke this consent at any time. An informal notification via email to us will suffice for this purpose. The legality of the data processing operations carried out up to the point of revocation remains unaffected by the revocation.
The data you entered in the contact form will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been fully processed). Mandatory legal provisions—especially retention periods—remain unaffected.
Newsletter
Newsletter Data
If you wish to subscribe to the newsletter offered on our website, we require your email address, as well as information that allows us to verify that you are the owner of the provided email address and consent to receive the newsletter. No further data is collected unless voluntarily provided. We use this data exclusively for sending the requested information and do not share it with third parties.
The processing of the data entered into the newsletter registration form is carried out solely on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke your consent to store the data, the email address, and its use for sending the newsletter at any time, for example, via the "Unsubscribe" link in the newsletter. The legality of data processing operations conducted prior to the revocation remains unaffected.
The data you submitted to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after the cancellation of the subscription. Data stored by us for other purposes (e.g., email addresses for the members' area) remain unaffected.
Plugins and Tools
Google Web Fonts
This page uses web fonts provided by Google for the consistent display of fonts. When you access a page, your browser loads the required web fonts into its cache to correctly display text and fonts.
For this purpose, the browser you are using must connect to Google's servers. As a result, Google becomes aware that our website was accessed via your IP address. The use of Google Web Fonts is intended to ensure a uniform and visually appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, a default font from your computer will be used.
For more information on Google Web Fonts, please visit https://developers.google.com/fonts/faq and see Google's Privacy Policy at https://www.google.com/policies/privacy/.
Google Maps
This page uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To utilize the features of Google Maps, it is necessary to store your IP address. This information is generally transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps serves the purpose of providing an engaging presentation of our online offerings and ensures easy access to the locations we specify on our website. This constitutes a legitimate interest under Art. 6 para. 1 lit. f of the GDPR.
More information on how user data is handled can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.
Google Analytics
We use Google Analytics 4 to analyze website usage. The data gathered is used to optimize our website and advertising efforts.
Google Analytics is a web analytics service operated and provided by Google Inc. Google processes the data on website usage on our behalf and is contractually committed to measures that ensure the confidentiality of the processed data.
During your visit to the website, the following data, among others, is recorded:
Viewed Pages
Orders, including revenue and ordered products
Achieving 'website goals' (e.g., contact inquiries and newsletter sign-ups)
Your behavior on the pages (e.g., time spent, clicks, scrolling behavior)
Your approximate location (Country and City)
Your IP address (in a shortened form, so no unique identification is possible)
Technical information such as browser, internet provider, device, and screen resolution
Source of your visit (i.e., which website or advertising medium you used to reach us)
This data is transmitted to Google servers in the USA. Please note that the USA may not guarantee the same level of data protection as within the EU.
Google Analytics stores cookies in your web browser for a duration of two years from your last visit. These cookies contain a randomly generated user ID, allowing you to be recognized on future visits to the website.
The recorded data is stored along with the randomly generated user ID, enabling the analysis of pseudonymous user profiles. This user-related data is automatically deleted after 14 months. Other data remains stored indefinitely in an aggregated form.
If you do not agree with the data collection, you can prevent this by installing the browser add-on to disable Google Analytics or by rejecting cookies through our cookie settings dialog.
Source: traffic3.net
Changes to the Privacy Policy
We reserve the right to amend the Privacy Policy to reflect changes in legal circumstances or modifications to our service and data processing methods. However, this applies solely to declarations concerning data processing. Should user consents be required, or if elements of the Privacy Policy encompass contractual arrangements with users, changes will only be made with their consent.
Users are encouraged to regularly review the contents of the privacy policy.