How we helped EM Energy Management achieve 45% faster payment collections

How KLEVERBILL helped EM Energy Management of Die Legion's digital infrastructure

About EM Energy Management

EM Energy Management is a specialized provider of comprehensive energy solutions, supporting businesses with well-thought-out concepts centered around energy supply, photovoltaics, tenant power, e-mobility, and combined heat and power plants.

With years of energy expertise, the company guides its clients from planning through technical implementation to ongoing billing and support.

The goal is to sustainably reduce energy costs, enhance profitability, and simultaneously make an active contribution to the energy transition – through innovative technology, digital processes, and personalized consulting.

Initial Situation

Prior to the implementation of KLEVERBILL, the dunning process at EM Energiemanagement was partly managed manually. Particularly challenging was the manual allocation of incoming payments, as a large number of small invoices had to be filed daily.

Additionally, recurring invoices and installments were primarily managed manually. This led to:

high time expenditure in accounting

increasing susceptibility to errors

lack of transparency regarding outstanding receivables

The Objective:

Automated payment reconciliation to streamline accounting operations

Reduction of DSO (Days Sales Outstanding)

Accelerate your cash inflows with a systematic dunning process

Complete transparency regarding all outstanding receivables

Professional debt collection for chronic non-payers

Future-proof automation amidst a skilled labor shortage

The objective was to establish accounts receivable management that is scalable, transparent, and economically efficient.

Solution

With KLEVERBILL dunning services, EM Energy Management opted for a fully digitized end-to-end solution in receivables management. Currently, the following functionalities, among others, are being utilized:

Automated Payment Reconciliation

Automated Dunning Levels

Advance module for recurring billing

Direct debt collection integration for problematic receivables

All relevant processes – from invoicing and receipt of payment to the final reminder stage or handover to collections – are now managed within a centralized system.

Implementation & Integration

The introduction of KLEVERBILL was quick, straightforward, and required no additional IT effort.

Results and Benefits

Results and Benefits

The introduction of KLEVERBILL quickly resulted in clearly measurable successes:

20%

reduced outstanding receivables

45%

faster cash collections

40%

reduced monthly Days Sales Outstanding (DSO)

Comprehensive overview of all outstanding balances in real time

Significant relief for accounting through automation

Systematic handover of problem cases to the debt collection department

Predictable liquidity and significantly reduced manual effort

Conclusion

With KLEVERBILL, EM Energiemanagement successfully transitioned from a partially manual dunning process to a fully automated, transparent, and scalable accounts receivable management.

The company was able not only to significantly accelerate incoming payments but also to sustainably relieve the accounting department while integrating professional debt collection services for chronic non-payers.

KLEVERBILL clearly demonstrates here: Automation not only saves time, but also measurably increases liquidity.

"Choosing KLEVERBILL was a significant turning point for us in accounts receivable management. Previously, we faced considerable manual effort in payment allocation, dunning processes, and our regular installment billing. Today, payment reconciliation is automated, dunning levels are reliable, and we have a complete overview of all outstanding items at any time. Our accounting department, in particular, has been greatly relieved—saving us immense time each month. Additionally, the professional debt collection integration for challenging cases provides extra security. Working with the KLEVERBILL team is always collaborative, solution-oriented, and on equal footing. Even with individual challenges, we received prompt and competent assistance. Looking back, we are very pleased to have taken this step."

Alexander Lauster

Finance and Human Resources | EM Energy Management

"Choosing KLEVERBILL was a significant turning point for us in accounts receivable management. Previously, we faced considerable manual effort in payment allocation, dunning processes, and our regular installment billing. Today, payment reconciliation is automated, dunning levels are reliable, and we have a complete overview of all outstanding items at any time. Our accounting department, in particular, has been greatly relieved—saving us immense time each month. Additionally, the professional debt collection integration for challenging cases provides extra security. Working with the KLEVERBILL team is always collaborative, solution-oriented, and on equal footing. Even with individual challenges, we received prompt and competent assistance. Looking back, we are very pleased to have taken this step."

Alexander Lauster

Finance and Human Resources | EM Energy Management

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