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Dunning process
Digitization
Integrations
Write payment reminders for invoices — easily with KLEVERBILL
Outstanding invoices put a strain on liquidity and tie up resources. Often, the first dunning cycle is crucial in persuading overdue customers to pay after all. However, creating dunning notices manually takes time, carries the risk of errors, and creates unnecessary administrative effort. With KLEVERBILL, you no longer need to worry about any of this: the system automatically detects when the payment term has been exceeded and immediately creates a professional dunning notice on your behalf.

Valentin Bayh
3
min read
Contributors

Valentin Bayh
Managing Director | SFG Receivables Management
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Automate reminders and save time
Outstanding invoices put pressure on liquidity and tie up resources. Often, the first reminder cycle is decisive in persuading overdue customers to pay. Yet creating reminders manually takes time, carries the risk of errors, and creates unnecessary effort. With KLEVERBILL you no longer need to worry about this: the system automatically detects when the payment term has been exceeded and immediately creates a professional reminder in your name.
Why reminders are so important
Reminders are not only a legal measure to place the debtor in default, but also an important tool for securing your liquidity and enforcing your receivables. Every delayed reminder extends the time until payment and reduces your planning certainty.
Benefits of timely reminders:
Faster incoming payments
Legally sound documentation for legal action
Professional customer communication
Automatic reminders with KLEVERBILL
With KLEVERBILL, the reminder process runs fully automatically. As soon as the system detects that an invoice payment term has been exceeded, it automatically creates a reminder – in your name, with your logo, and according to your individual settings.
How it works:
Invoice is recorded in KLEVERBILL (via CSV, API, or drag-and-drop)
Incoming payments are monitored continuously
Once the payment deadline has passed, a reminder is generated and sent automatically
Custom reminder texts and workflows
Every company and every customer is different – which is why KLEVERBILL lets you define individual reminder texts, deadlines, and escalation levels. You decide:
When the first reminder is created
The tone of communication
How many reminder levels there are
Whether the case is then passed to collections or attorney-led collections
This keeps your communication consistently professional and aligned with your customers.
Work from anywhere – with full control
Thanks to KLEVERBILL’s cloud solution, you can access your dunning process at any time and from anywhere. The clear dashboard gives you an overview of all outstanding items, reminder levels, and incoming payments.
Your advantages:
24/7 access to all data
Transparent overview of all processes
Real-time notifications
Security guaranteed
Data protection and security are also top priorities in dunning. KLEVERBILL uses SSL encryption, hosts all data on its own servers in Germany, and is regularly reviewed by our in-house data protection officer.
Writing reminders made easy
Reminders are a crucial part of your receivables management. With KLEVERBILL, you fully and professionally automate this process. You save time, increase your success rate, and retain control at all times.

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