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Digital Mail Dispatch

Accounts Receivable Management

Dunning process

Overview

Digital Mail Delivery: How easy payment reminder dispatch is with KLEVERBILL

Despite digitalization, there are still business processes that require paper—such as sending payment reminders by post. At the same time, many companies no longer want to print, envelope, and go to the post office. The solution: automated digital postal dispatch. With KLEVERBILL, you can digitalize your postal dispatch—without additional effort and with full control.

Valentin Bayh

2

min read

Contributors

Valentin Bayh

Managing Director | SFG Receivables Management

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Letter Dispatch in the Digital Age – Is It Still Relevant?


Despite digitalization, there are business processes that still require paper – for example, sending payment reminders by post. At the same time, many companies no longer want to print, envelope, and go to the post office. The solution: digital postal dispatch with automation.

With KLEVERBILL, you can digitize your postal dispatch – with no additional effort and full control.


What is digital postal dispatch?


The term “digital postal dispatch” describes various forms of letter sending that are prepared paperlessly and executed with technical support. 

There are three main variants:


1. Email dispatch

Electronic delivery of invoices and payment reminders. Practical, but not legally compliant or sufficient in every case.


2. E-Post / E-Letter

Digital letters, e.g., via Deutsche Post. These are largely legally equivalent to traditional letters, but usually require registration.


3. Digital letter mail dispatch

You upload your document online – the provider handles printing, enveloping, postage, and traditional postal delivery. Especially suitable for automated dunning processes.


Digital postal dispatch with KLEVERBILL: Automated & reliable

With KLEVERBILL, you automate your entire dunning process – including postal dispatch. You do not upload letters, apply postage, or fill out forms. Instead, everything runs fully automatically in the background:


🔄 How it works:

  1. Upload invoice or transfer it directly from your accounting software

  2. Automatically reconcile incoming payments

  3. In case of late payment: send reminders by post or email, depending on your configuration

  4. Full customization – you define texts, deadlines, and dispatch options yourself

  5. White-label principle: Your customers see only your company name


Your key benefits with KLEVERBILL at a glance

✅ No more manual work – everything runs automatically
✅ Real-time visibility across all processes
✅ Time and cost savings compared to manual dispatch
✅ Legally compliant delivery also available by letter post if required
✅ Integration without installation – runs directly in your browser


Where is digital postal dispatch especially worthwhile?

  • Dunning and payment reminder processes

  • Serial letters and personalized customer communications

  • Legally relevant notifications

  • Companies with high document volumes and limited personnel resources


Why not just email?


Even though invoices and reminders can legally be sent by email, a physical letter is often the more effective measure. Especially for:

  • late payers

  • registered mail with return receipt

  • formal or sensitive business matters


With KLEVERBILLyou decide when a notice is sent by email or traditional post – with zero additional effort.


Digitize your postal dispatch now!

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