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Dunning Software vs. In-House Personnel

Dunning process

Accounts Receivable Management

Dunning Software vs. a Dedicated Staff Role – Why KLEVERBILL Is the Better Choice for Your Company

In times of rising personnel and administrative costs, many companies are seeking efficient digital solutions to make their accounts receivable processes leaner and more professional. This is especially evident in collections management: using modern dunning software such as KLEVERBILL not only delivers tangible cost savings, but also increases the recovery rate on outstanding receivables—with minimal effort and maximum impact.

Valentin Bayh

2

min read

Contributors

Valentin Bayh

Managing Director | SFG Receivables Management

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In times of rising personnel and administrative costs, many companies are looking for efficient digital solutions to make their accounts receivable processes leaner and more professional. In dunning management in particular, one thing is clear: using modern dunning software such as KLEVERBILL not only saves significant money, but also increases recovery rates on outstanding receivables – with minimal effort and maximum impact.


Why dunning should no longer be handled “manually”

In many small and medium-sized companies, dunning is still managed manually – either by internal accounting teams or by dedicated administrative staff. However:

  • Reminders are forgotten or sent too late.

  • The tone is often inconsistent.

  • Handover to collections happens late or not at all.

  • External perception appears unstructured or unprofessional.


These issues lead not only to delayed incoming payments, but also to unnecessary workload and higher personnel costs.


Direct cost comparison: KLEVERBILL vs. in-house staff position

Item

Monthly cost (avg.)

KLEVERBILL dunning software

from €49

In-house administrative specialist

approx. €3,500



Result: KLEVERBILL costs less than 2% of a typical staff position – while providing 24/7 automated processing without sick leave, vacation, or overtime.


How modern receivables teams use KLEVERBILL

More and more accounting departments recognize that: specialized dunning software like KLEVERBILL is not a gimmick, but a true efficiency driver—especially when managing high invoice volumes or many customers with recurring payment defaults.


Key advantages at a glance:

  • ✅ Automated dunning stages with pre-formulated, professional text templates

  • ✅ Professional yet effective communication with debtors

  • ✅ Payments are posted and closed immediately

  • ✅ Outstanding items are tracked systematically

  • ✅ Fully automated handover to collections, including:


    • out-of-court debt recovery

    • judicial dunning proceedings

    • title monitoring

    • enforcement measures

    • International debt collection if required


Set up once – efficient long term

KLEVERBILL implementation is deliberately simple: once configured, the entire dunning process runs fully automatically in the background.


  • No manual control required

  • No additional staff training required

  • Every dunning run is transparently documented

  • Your external communication with customers remains professional and structured


This makes dunning not only faster and more cost-efficient, but also significantly more effective.


Conclusion: Greater impact for lower cost

Instead of tying up valuable staff resources in dunning, more and more companies are leveraging the benefits of modern software solutions. KLEVERBILL automates your dunning operations – from the first friendly payment reminder to judicial or out-of-court collections processing. And all this at a fraction of the cost of a staff position.

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